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Stardock News for OS/2
 (Source - Stardock Magazine: December/January)

In Affiliation CNET News.com with CNET, Inc.

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Some of you may already be aware of this but as of January 31, 2001, IBM is going to be ending its defect support on OS/2 Warp 4.  In its place OS/2 users have two paths:

1) Purchase the OS/2 Convenience Pack
2) Purchase eComStation (Stardock's recommended upgrade path for existing OS/2 users).

You can find out more about eComStation at:
http://www.indelible-blue.com/software/ecs.cfm

and

http://www.touchvoicecorp.com/eComStation.html

However, both of these products target the corporate user. That doesn't mean end users can't use it, it's just that now it's clear that OS/2's presence in the consumer market is officially ending as regular users will not be able to purchase OS/2 anymore at a store.

Moreover, supporting OS/2 software has become increasingly expensive since the number of people who are familiar with OS/2 decreases and thus training a new person to support OS/2 software is very time consuming.  And since the OS/2 market is no longer expanding, we've reached the point where we've pretty much sold all the OS/2 software we're likely going to sell barring making new versions or creating new software. 

As a result, effective January 31, 2001, Stardock will be discontinuing its OS/2 software.  We are not eliminating our free technical support (our news groups and email) but free phone support will be phased out.

Stardock has enjoyed being part of the OS/2 community for all these years. Most of our OS/2 customers have migrated to other platforms, the majority of them are still with us now on Windows.  But we feel we cannot continue to sell our OS/2 software when we aren't able to provide the same level of support that we're able to provide to our Windows users.

We will be continuing to sell our OS/2 software up until January 31, and those products can be found at:

http://www.stardock.com/products/os2warp.html

For those of you who still use OS/2 and have no plans to migrate, we wish you the best.  OS/2 is still a terrific operating system featuring great techno
logy.

Visit the Stardock Web Site at:

http://www.stardock.com

 


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