By @Macarlo
Team OS/2 registered
Screenshots by Embellish

 Hi All.
Some OS/2 users asked me about Process Commander because these users have encountered serious problems installing a Fix Pak. Process Commander disables the normal reset function of Ctrl+Alt+Del and "the Fix can't be applied correctly, the system stops and the fatal crash occurs", saids these users. Well, I'm using Process Commander 1.0 here, version released at 1996, and I've not any problem here with Fix Pak installations!

Process Commander, a fine release from Stardock, is the sucessor of  famous Watch Cat. Electronic versions of Process Commander are not available and the only manner to obtain a copy is puchasing the boxed version: a nice box with only one 1.44 diskette and a booklet with 73 pages called "Users Guide". (I'm registered user and I purchased my boxed version through BMT Micro, Inc). Reading the Contents of this booklet yuy see not any reference about the uninstall process!!! There is exactly the problem: the user installs Process Commander and use it; when a problem occurs the user search the solution in the booklet and see not it. The Process Commander folder created in the desktop by the install process (photo below) shows an Important Information document and a Documentation book online, but the users certainly read not it.

Some users thinks that to uninstall manually Process Commander consists in delete the entire PC tree created on the root; in comment or remove all PC references in the config.sys; and, finally, in delete PC keys in INI files (Users section) using TIE, Initor, Unimaint Edit or another INI editor. Yeahh, man, incredible, but exist OS/2 users that simply don't read any readme and when the problem occurspost helps in several mailing lists and also emails to me!!!
 If the user examine the Process Commander diskette he can see complete and detailed instructions about the uninstall. When the user intend apply a Fix Pak its very simple and easy uninstall Process Commander using the diskette! No tree must be removed, no INI files must be edited! After the Fix Pak installation the user simply reinstall Process Commander in few minutes, using the diskette and that its all!

Install/Uninstall Complete Instructions

Process Commander
Version 1.0
November 6, 1996

(c) 1995-96 Stardock Systems Incorporated

 Installation:
 

     To install the software, run the program INSTPC.EXE from the A:
     drive or a directory you copy the contents of A: to.  You may
     selectively install or uninstall components, and you can
     specify the target directory.  The installation takes about 6MB
     (3 MB temporary space).

     The installation has been carefully tested. If the installation
     does not work sucessfully try the following:
     (P=possible problem, A=Answer)

     P: No files installed at all
     A: Your installation disk may be damaged or there is not enough space
        on the target disk.

     P: Workplace Shell integration not successfully installed
     A: 1. deinstall WPS integration (no matter whether it is installed or not).
        2. reboot
        3. install WPS integration

     P: Menu extension not installed
     A: Do not forget to rename pcframe.bak to pcframe.dll (cf. manual)

     P: PC cannot be activated
     A: Is the PC driver installed? run pcstatus.exe to find out.
        On systems that are not compatible with the PC driver you
        have to use pckbd.sys. (cf. manual, WWW pages)

     If you contact Stardock with installation problems please have the file
     instpc.log at hand or email it to support@stardock.com

 Configuration:
 

     You can also use the installation program INSTPC to change the
     configuration and to remove Process Commander components from
     the system.

 Uninstallation:

     To uninstall Process Commander run INSTPC.EXE and select "uninstall".
     The uninstall does not remove files from your system. So you can
     easily remove all references to Process Commander in your config.sys
     with the option to reinstall easily later.

     After a successful deinstallation you delete the complete Process
     Commander directory tree. We do not recommend to delete files before
     using the deinstall.

 Special Instructions for OS/2 2.x Users, Matrox users, japanese OS/2
 

     The OS/2 keyboard driver on OS/2 2.x and japanese OS/2 may not
     be compatible with the Process Commander keyboard driver. Some
     users reported problems with special versions of the Matrox
     display adapter, because those adapter have their own keyboard
     driver. In those cases please restore the old driver (cf.
     \OS2\BOOT\KBDBASE.TXT) and insert the line:

        DEVICE=C:\PC\TMP\PCKBD.SYS KEYB:CA-A

     to activate with Ctrl-Alt-A. Hotkeys for other things than
     activation are currently not supported by PCKBD.SYS

 Technical Support:

       WWW:          Stardock Homepage: http://www.stardock.com
                     PC Homepage:       http://www.stardock.com/pc.html
                     Trouble Shooting:  http://www.stardock.com/pcbugidx.htm

       CompuServe:   On CompuServe type GO STARDOCK.

       IBMLINK:      On the IBM IBMLINK service, there is a STARDOCK CFORUM.

       Stardock BBS: The Stardock BBS (313)/453-1845 in the Process Commander
                     file and message area.

       email:        support@stardock.com

       Updates to Process Commander will be available on the
       BBS and the World Wide Web site.

       If you need to speak with a technical support representative,
       call (313) 453-0328 Monday through Friday, 9 a.m. to 4 p.m.,
       Eastern Standard Time.

@Macarlo, Inc.
@Macarlo's Shareware & Web
OS/2
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