Microsoft Industry Solutions Newsletter

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Microsoft Windows 2000 Server


Microsoft(r) Windows 2000(r) Server is the new name for the next major release of Windows NT(r) Server and its family of products, which includes the Windows 2000 Advanced Server and Windows 2000 Datacenter Server for increasingly demanding network environments.
http://www.microsoft.com/ISN/products/win2000server.asp


 Microsoft Industry Solutions showcases today's leading Independent Software Vendors developing line-of-business applications on the BackOffice family of servers.  Visit Industry Solutions and learn how these companies can help solve your business challenges.
http://www.microsoft.com/industry/

Among the major news updates on the Industry Solutions Web site this month are:


GENERAL INDUSTRY NEWS AND EVENTS:

Don't Miss Developer Days 1999: Windows 2000 Briefing.
Don't miss this year's DevDays event, to be held on Sept 15, in 32 cities across the U.S. and Canada, keynoted by Bill Gates, and focused on application development for Windows 2000. In Windows 2000, you'll find powerful new platform services for application development, application security, and application deployment and manageability.
http://msdn.microsoft.com/events/devdays/

Delve Deep into Messaging and Collaboration Technologies at the Microsoft Exchange Conference '99.
Gain highly technical information on such topics as: Building Solutions with Microsoft Exchange, Outlook 2000, and the Exchange "Platinum" Web Store; Development Tools - CDO, ADO, OLE, DB; Collaboration-contact management, enterprise calendars, workflow, document management; Windows 2000 and the Active Directory; Planning, Deployment, and Management; plus much more. For registration questions, please email mec99@travelhq.com or call 1-800-203-5517/314-827-5950, 8:00 a.m.-5:00 p.m. Central Standard Time.

COMPASS99: Register by August 16 For the Early-Bird Rate
International SQL Server User Group Conference Sept 29- Oct 2, Chicago, IL.
Keynote speakers include Paul Flessner, General Manager for Microsoft SQL Server and Jim Gray, Senior Researcher at Microsoft. Attendees will have more than 70 educational sessions to choose from. Sponsored by Microsoft and other leading vendors, PASS will hold conferences at other international locations starting mid-year 2000. There is a $100 discount for web registrations to COMPASS99 (Chicago, IL) through August 31, 1999. 
http://www.sqlpass.org/.

FREE Technical Expertise At Your Fingertips -- Consult Microsoft.
When you need to find the right software or technology to run your business, time is critical. Perhaps you have questions on planning, evaluating, and deploying new technologies? Or maybe you need information about integrating Microsoft Windows NT technology into your existing environment. In less than 24 hrs, our Consult Microsoft team can give you the answers you need.  
(http://www.microsoft.com/industry/experts.stm)


INDUSTRY-SPECIFIC NEWS:

 
BUSINESS INTELLIGENCE:

Microsoft's Practical Hands-On Technical Training.
Held on September 1, 1999 from 9:00am-5:00pm at DCI's Data Warehouse World Conference & Exposition August 31-September 2, 1999 -- Jacob K. Javits Center, New York, NY
Learn how to work with customers and build solutions
at Microsoft's Practical Hands-On Technical Training program.  Attendees will receive FREE evaluation Office 2000 and SQL Server 7.0 software at this event!
For more information or to register, visit the online conference brochure at http://www.dci.com/brochure/dwwny/
Priority Code: HGYIHOO

Finalists Announced for Industry Solution Awards.
The Industry Solution Awards for Knowledge Management and Data Warehousing are in the final phase. Come see the list of this year's ISV finalists nominated in several "best of" categories.
http://www.microsoft.com/industry/km/developers/announcements/kmisa-home.stm

Exploiting OLAP in the Microsoft Environment.
An independent view from Nigel Pendse, lead author of The OLAP Report.
http://www.microsoft.com/industry/bi/developers/whitepapers/biclient_pendse.stm

Rapidly Developing and Deploying Data Marts.
During this hands-on technical training event, technical sales and systems engineer participants build several CRM data marts based on pre-configured schemas. After this training session, attendees will return to their organizations ready to take the next step--working with customers to build solutions.
http://www.microsoft.com/industry/events/bi_datamarts.stm
 


COLLABORATION:

The Need for Collaboration in the Corporate World.
To achieve differentiation in today's markets, organizations need to ensure that individuals and teams across the whole company, suppliers and customers can collaborate successfully. In this article by David Crockett, learn about the benefits of an effective collaborative environment.
http://www.microsoft.com/industry/collab/business/articles/collab-crockett.stm


COMMERCE:

Concur Technologies and Visio Corporation
Using CompanyStore, the powerful procurement automation tool from Concur Technologies, a Microsoft Certified Solution Provider, Visio has slashed order processing costs while improving delivery times. Based on the Microsoft® BackOffice® family, the Concur solution is expected to save Visio $1 million in its first year.
http://www.microsoft.com/industry/commerce/business/casestudies/visio-concur.stm

Robust and Affordable E-commerce.
With a high-profile exhibit scheduled, the Seattle Art Museum decided to upgrade their online store. With a short timeframe and tight budget to accomplish this task, the Web developers at Analytical Systems Inc. used VisualCommerce(tm) Constructor to build a full-featured e-commerce site with Microsoft® Site Server and Microsoft SQL Server(tm) 7.0. Completed on time and under budget, the museum's new online store saved SAM more than $150,000 in development costs.
http://www.microsoft.com/industry/commerce/business/casestudies/visualcommerce-sam.stm

Ariba Implementation a Win-Win Program for VISA.
The world's largest consumer payment system is deploying a state-of-the-art corporate purchasing solution using Microsoft® BackOffice® technologies and Ariba Operating Resource Management System, from Ariba, Inc. By automating the procurement process from selection through payment, VISA has reduced administrative costs by an average of $100 per order--a 50% to 90% drop, depending on order type--and dramatically accelerated the ordering process.
http://www.microsoft.com/industry/commerce/business/casestudies/ariba-visa.stm

Attend eLink '99: E-Commerce Solutions for Global Trading.
Learn about proven solutions to help increase your bottom line and competitive edge for a successful e-future!
September 8 - 10, 1999
Palace Hotel
2 New Montgomery Street
San Francisco, CA 94105-3402
For registration information visit http://www.elinkconference.com/ 



CUSTOMER RELATIONSHIP MANAGEMENT:

Have You Got a Killer CRM Solution?
Enter the third annual Industry Solutions Awards for Customer Relationship Management. This program showcases how independent software vendors are responding to the CRM needs of today's businesses, using Microsoft platform applications and development tools.
http://www.microsoft.com/industry/crm/developers/announcements/crm_isahome.stm

4SA Inc. Automates a Sales Solution with Microsoft Windows CE.
4SA's CE Relationship Manager, which uses Microsoft Windows CE, SQL Server and Windows NT, allows consultants to track and communicate critical sales information from highly mobile hand held devices.
http://www.microsoft.com/industry/crm/business/casestudies/4sa.stm

Gaining a Competitive Advantage in the World of Internet Publishing.
To build and maintain the highest quality relationships possible with its customers and to increase sales productivity, CitySearch needed a robust, integrated sales and customer service system. The solution: BaanFrontOffice(tm). Baan Company is a leading global provider of enterprise business software, offering a suite of customer relationship management solutions.
http://www.microsoft.com/industry/crm/business/casestudies/baan_citysearch.stm


DOCUMENT MANAGEMENT:

Workflow and Document Management Solution Improves Efficiency and Reduces Waste.
Coastal Banc needed a software solution to track its loan process, distribute loan information, streamline the loan process and organize a vast amount of documents. Coastal got all this with a workflow and document management solution that maximized its existing technology investment.
http://www.microsoft.com/industry/docman/business/casestudies/keyfile-coastal.stm


ENERGY:

Interoperability Across the Energy Industry Value Chain with COM.
Scott Fawcett, Global Energy Manager, Microsoft, discusses how COM is key to developing solutions that integrate disparate geotechnical and business applications used in the E&P sector of the energy industry.
http://www.microsoft.com/industry/energy/business/articles/interop_com.stm

The DNS In Energy: A New Web Site Resource.
Review this compilation of presentations, videos, case studies, and more about e-commerce, knowledge management, and business operations in the energy industry. 
http://www.microsoft.com/industry/energy/business/presentations/presentations.stm


ENGINEERING:

The Windows NT & UNIX Interoperability Seminar.
Get to Santa Clara on August 5 to catch the free Windows NT & UNIX Interoperability Seminar. You'll learn how to address the interoperability issues faced when integrating Windows NT and UNIX environments. 
http://www.microsoft.com/industry/events/engineering.stm

Migration Road Map: Frameworks, Tools and Best Practices for Successful UNIX to Windows NT Migrations.
Check out the Road Map, and more in the new UNIX to Windows NT Migrations section of the Industry Solutions Engineering site.
http://www.microsoft.com/industry/engineering/migration.stm 

Engineers Keep Their Hats On and Stay Productive.
Engineers at Gould Shawmut can kick those tedious administrative tasks with their new Microsoft Windows-based enterprise product development management system. The change-order cycle time has been cut in half, the report mechanism went from 11 steps to 2, and everyone is working in sync.  http://www.microsoft.com/industry/engineering/business/casestudies/matrixone_gs0713.stm


ENTERPRISE RESOURCE PLANNING (ERP):

Satisfying Pepsi's Thirst for Easily Managed ERP.
When officials at Pepsi's Costa Rican bottling operation, Embotelladora Centroamericana, S.A. (ECSA), realized that the firm's financial systems were not year 2000 compliant, they began to look for a solution that would satisfy their need for an easily managed, well-supported, integrated ERP system.
http://www.microsoft.com/industry/erp/business/casestudies/jded0803.stm

An ERP Solution That Grows with You.
With JD Edwards' Idea to Action OneWorld Suite, Gowan Company, a distributor of proprietary crop protection chemicals, got a millennium-ready ERP solution with the ability to scale larger and accommodate diverse management needs as the company grows. 
http://www.microsoft.com/industry/erp/business/casestudies/jded0802.stm
 

FINANCIAL SERVICES:

Banking:

Worry-Free Mission Critical Processing.
FundTech's and Colonial State Bank's solution manages liquidity and payment flows, and improves operational efficiencies through automated accounting system interfaces. Colonial State gets real-time operations with three networked servers.
http://www.microsoft.com/industry/banking/business/casestudies/colonialsb.stm

Tailoring Your Customer Service to the Customer.
The BankerInsight system provides name, address, and bank customer profile to bank customer representatives. Able to see a caller's history with the bank, the customer rep for S&T Bank can form an appropriate strategy for approaching a customer's issues. http://www.microsoft.com/industry/banking/business/casestudies/stbank.stm

Online Car Loan Applications Open New Market For Bank.
Valley National receives online auto loan applications, determines their viability and automatically responds to applicants via e-mail. Staff easily check on the status of individual applications and application volume. The bank taps into a market that generates hundreds of potential lending opportunities each month.
http://www.microsoft.com/industry/commerce/business/casestudies/interaccess-valley.stm

Insurance:

An Effective and Flexible Portfolio Management Infrastructure.
Irish Life's Windows NT system allows developers using Visual Basic, Visual J++ or Visual C++ to access the CORBA back-end and get to transactions, security, events, messaging and system management. 
http://www.microsoft.com/industry/insurance/business/casestudies/irishlife.stm

Collecting and Analyzing Data from Legacy Systems for Better Customer Relations.
Windows DNAfs architecture and OLifE standards from ACORD help improve carrier-agency communications and permit agents to provide customers with up-to-the-minute account information.
http://www.microsoft.com/industry/insurance/business/casestudies/fdp-allmerica.stm

Securities:

Windows DNAfs XML Schema for Straight-Through Processing Video.
View a brief video presentation explaining the breakthrough Windows DNAfs XML schema for straight-through processing.
http://www.microsoft.com/industry/securities/business/presentations/presentations.stm 

Create Global Access to Crucial Financial Information.
Bridge Information Systems America, Inc. delivers critical financial information to investment professionals 24 hours a day, 7 days a week. Windows NT Server reliability ensures that Bridge's customers get information as soon as it is available--allowing them to make the right investment decisions and turn a profit.
http://www.microsoft.com/industry/securities/business/casestudies/bridge.stm


HEALTHCARE:

Web-Based Employee Assistance Program Fills Nationwide Need.
Behavioral health problems cost U.S. corporations an estimated $300 billion per year in lost productivity. Traditional employee assistance programs provide part of the solution, but many people don't use them because of perceived stigmas and the time required to set up and attend appointments. Find out about a new type of behavioral health application that offers fully personalized, interactive, adaptive, online assistance.
http://www.microsoft.com/industry/health/business/casestudies/ppt0809.stm

Data Management at Half the Price of Comparable Solutions.
DynCorp HITS MDeis provides hospitals with a real-time, secure and interactive reporting service that vastly improved their performance analysis capabilities. With the use of Microsoft BackOffice technologies, MDeis has been delivered at less than half the price of comparable custom solutions. 
http://www.microsoft.com/industry/health/business/casestudies/dyncorp0720.stm

Pharmaceutical Research Solution Saves Money and Wins Recognition.
By designing their own Web-based research database, Idun Pharmaceuticals has saved $100,000 in the first year, with expected future annual savings of $45,000. More importantly, BioWeb has received industry-wide recognition and has enhanced the company's profile in research and investment circles.
http://www.microsoft.com/industry/health/business/casestudies/smarter0707.stm


KNOWLEDGE MANAGEMENT:

Finalists Announced for Industry Solution Awards.
The Industry Solution Awards for Knowledge Management and Data Warehousing are in the final phase. Come see the list of this year's ISV finalists nominated in several "best of" categories.
http://www.microsoft.com/industry/km/developers/announcements/kmisa-home.stm

Microsoft Windows 2000 for the Knowledge Management Industry
Part One - The Active Directory.
By Mark Franks
There are several key technologies that will impact the Knowledge Management Industry like no other operating system release to date and in this first article we'll take a look at one of the most exciting features of Windows 2000; the Active Directory.
http://www.microsoft.com/industry/km/business/articles/win2000km.stm

Microsoft Windows 2000 for the Knowledge Management Industry
Part Two - COM+.
By Mark Franks
This article focuses on a set of technologies that will make it easier to build middle-tier applications. COM+ is designed to greatly simplify the creation and use of software components, which provides a runtime and services that are readily used from any programming language or tool, and enables extensive interoperability between components regardless of how they were deployed.
http://www.microsoft.com/industry/km/business/articles/win2000km-pt2.stm

Corporate Intranet Boosts Productivity 25%.
Value added reseller (VAR) Colfax International designed and deployed a cutting-edge intranet customer management solution that has improved customer service and boosted internal productivity by two hours a day, per employee. Powered by Microsoft® BackOffice® technologies, Colfax's Corporate Intranet provides a one-application solution that integrates business processes and makes e-commerce management a lot easier. http://www.microsoft.com/industry/km/business/casestudies/colfax.stm

Bank Incorporates KM Solution for Improved Efficiency, Reduced Waste.
Coastal Banc chose Microsoft® Windows NT® Server, Microsoft Exchange Server, and Keyflow, from Microsoft Certified Solution Provider Keyfile Corporation, to automate two critical business processes: tracking loans and organizing and distributing documents. The powerful yet intuitive solution has enabled Coastal Banc to improve efficiency, reduce waste, and maximize its existing technology investment. http://www.microsoft.com/industry/docman/business/casestudies/keyfile-coastal.stm


LEGAL:

Small Law Firms Are Small Businesses, Too.
Check out links to information that will help you build and manage a better law practice with Microsoft technologies. While the content found here is specific to smaller-sized law firms, many of these resources are applicable for the business side of any size of law practice.
http://www.microsoft.com/industry/legal/business/links.stm

Legal Technology Experts Answer Your Microsoft Word Questions.
Are you having conversion troubles? Are you unsure how to make the most of Microsoft® Word you do have?  Find a answers to a wide range of Legal-specific questions from our legal technology experts. 
http://www.microsoft.com/industry/legal/business/tips/expert/expert.stm


MANUFACTURING:

Keeping Business "Make-To-Order" With Better Scheduling.
Shorter lead times were in high demand so American Tubing Inc.  went to IMS for it's BackOffice-based scheduling solution to help satisfy customers. MRP9000 has given American Tubing the real-time information it needs to fine-tune its scheduling for maximum efficiency and slash overtime costs.
http://www.microsoft.com/industry/man/business/casestudies/ims_amtubing0804.stm

Increased Throughput and Efficiency with a Touch-Screen Interface.
Kobe Steel, Ltd. added a touch-screen interface to the cluster tool developed for its new semiconductor manufacturing venture. Deployed across eight computers running Microsoft® Windows NT® Workstation, this innovative system provides real-time interaction with the cluster tool, increasing throughput and efficiency, and is giving Kobe Steel a competitive edge in the international market. http://www.microsoft.com/industry/man/business/casestudies/kobesteel.stm

Managing Shop Floor Operations with Data Mining and Internet Technologies.
Acma needed a new system to manage shop floor operations. Using Microsoft BackOffice-based Advantage, Acma is able to increase on-time delivery from 78 to 96 percent, reduce training time for new operators by 50 percent, and cut inventory by 21 percent.
http://www.microsoft.com/industry/man/business/casestudies/datasweep_acma0707.stm


MID-MARKET ACCOUNTING & ERP:

Report Production Time Cut 50 Percent with SQL Upgrade.
Rapid Growth caused Eye Care Centers management to worry that swelling volumes of data might overwhelm its accounting and business management system. With Great Plains Dynamics C/S+ and a Microsoft SQL Server upgrade, the company cut report production time 50 percent.
http://www.microsoft.com/industry/acc/business/casestudies/gplains0719.stm

Solomon Software and IBM Netfinity Servers -- A Proven Combination.
The combination of financial management software and hardware is strategic for your growing business. Solomon and IBM Netfinity work together to enable you to provide the right information to the right people at the right time. In this paper, find out why Solomon and IBM Netfinity should be a fundamental part of your business.
http://www.microsoft.com/industry/acc/developers/whitepapers/whitepapers.stm

Save Time and Money on Billing.
See how a provider of online banking services has dramatically streamlined its month-end billing process so that the job takes only two days instead of five.
http://www.microsoft.com/industry/acc/business/casestudies/solomon0709.stm


REAL ESTATE:

Realtors Process More Leads With Ease.
The Microsoft® BackOffice®-based customer management application this title insurance company created is serving as the cornerstone of its marketing plan. The Realtor Request System simplifies many tasks performed by realtors while providing a tool for ordering Chicago Title's products and services. With RRS, Chicago Title of Columbus, Ohio, is processing up to ten times more order requests per month.
http://www.microsoft.com/industry/real/business/casestudies/chicagotitle.stm


RETAIL:

USB Point of Sale 1.0 and White Paper Now Available.
Get the USB POS white paper, INF installation script, and the driver at the OPOS home page of the Retail Industry Solutions site. http://www.microsoft.com/industry/retail/developers/initiatives/opos/home.stm

Yo Quiero Windows CE.
Taco Bell's mystery shopper program helps keep quality under control, but it's paper-based processing was cumbersome, prone to error, and time consuming. To improve the program with automated tools to gather and transmit data, Taco Bell chose a Microsoft Windows CE-based solution from Thinque Systems.
http://www.microsoft.com/industry/retail/business/casestudies/thinque_tacobell0802.stm


STATE AND LOCAL GOVERNMENT:

Bringing More Criminals to Justice at a Lower Cost.
Running on Microsoft BackOffice technologies over a high-speed WAN, the Monroe County Sheriff's Mug Shot System eliminates the need for officers to drive between three county jails compiling photo line-ups of suspects. With immediate access to mug shots taken anywhere in the Florida Keys, officers are bringing more criminals to justice at lower cost to taxpayers.
http://www.microsoft.com/industry/government/business/casestudies/monroe0721.stm


SUPPLY CHAIN MANAGEMENT:

VELOCITY '99: The Baan Supply Chain Conference.
Come to Atlanta, Georgia, August 17-19, to get hands on experience with all of Baan's supply chain and logistics products from transportation planning, routing & scheduling, demand planning, manufacturing planning, scheduling and execution, to supply chain modeling and design. Sponsored by Microsoft, the demonstration lab is open daily and staffed with experts to answer your questions.
http://www.microsoft.com/industry/events/supplychain.stm

Enabling Supply Chain and E-Commerce. 
Marcus Schmidt, Microsoft's marketing manager for the manufacturing and supply chain industries, discusses how "e-commerce" and "supply chain" can become real business opportunities for industry customers and partners, and how XML and BizTalk are key to implementation.
http://www.microsoft.com/industry/supplychain/business/articles/marcus0599.stm


TOOLS:

Tomorrow's Service Desk Today: Building a DNA-Based Enterprise Service Desk.
In this white paper, read all about the high-level architecture of the Magic Total Service Desk (TSD) Enterprise solution. The paper introduces the basics of Microsoft Windows DNA and describes how that architecture is implemented.
http://www.microsoft.com/industry/tools/developers/whitepapers/whitepapers.stm



FOR DEVELOPERS:

Don't Miss the Premier Messaging and Collaboration Event:
Microsoft Exchange Conference 99, October 4-7.
Mark your calendar to be at the Georgia World Congress Center for the annual Microsoft Exchange Conference. With more than 100 technical sessions--covering everything from deploying and managing Exchange to developing collaborative solutions with Office 2000 and Exchange; from planning your Windows 2000 deployment to Exchange futures--get the information you need to help you get the most out of your Exchange environment.
http://www.microsoft.com/go/mec99/isn/

Windows 2000 Readiness Program for Applications and Developers.
Make sure that existing applications will be compatible with Windows 2000, and that future versions of applications deliver new levels of reliability and manageability by taking full advantage of Windows 2000.
(http://msdnisv.microsoft.com/msdnisv/win2000/)

FREE Technical Expertise At Your Fingertips -- Consult Microsoft.
When you need to find the right software or technology to run your business, time is critical. Perhaps you have questions on planning, evaluating, and deploying new technologies? Or maybe you need information about integrating Microsoft Windows NT technology into your existing environment. In less than 24 hrs, our Consult Microsoft team can give you the answers you need.  
(http://www.microsoft.com/industry/experts.stm)

Interested in Becoming a Partner with Microsoft?
Information is available online for developers who would like to Get Started in partnering with
Microsoft.
(http://www.microsoft.com/industry/partnering/partnering.stm)

Share Your Success Stories with Us!
Tell us who's gaining a competitive advantage from using your product. We might turn your story into a case study.
(http://www.microsoft.com/industry/partnering/success.stm)


LOCAL EVENTS:

Local Industry Solutions Seminars are seminars designed for the line of business customer. These seminars are industry and application specific and provide the customer with the opportunity to gain valuable information on the latest line of business applications that solve the most critical business problems. These events are free to attend and usually last between 3 and 4 hours. To find out about the seminars in your area, please refer to the event calendars on the regional Microsoft Web sites:

Federal http://www.microsoft.com/federal/business/search.htm

Great Lakes  http://www.microsoft.com/greatlakes/business/search.htm

Greater PA http://www.microsoft.com/greaterpa/business/search.htm

MidAtlantic http://www.microsoft.com/midatlantic/business/search.htm

Midwest http://www.microsoft.com/midwest/business/search.htm

New England http://www.microsoft.com/newengland/business/search.htm

NorCal http://www.microsoft.com/norcal/business/search.htm

NY/NJ/CT http://www.microsoft.com/nynjct/business/search.htm.

PacWest http://www.microsoft.com/pacwest/business/search.htm

Rocky Mt http://www.microsoft.com/rockymtn/business/search.htm

SoCal http://www.microsoft.com/socal/business/search.htm

SouthCentral http://www.microsoft.com/southwest/business/search.htm

SouthEast http://www.microsoft.com/southeast/business/search.htm

SouthWest http://www.microsoft.com/southwest/events/default.htm

Twin Cities http://www.microsoft.com/twincities/business/search.htm



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